What going on?
Please change your rezora user email address from an @gmail.com email address to another domain name. We do not allow @yahoo.com, @msn.com, @aol.com, or @hotmail.com. Please keep in mind, you can still email your contacts that have those email addresses!
Let’s say you send a rezora email with a From email address like firstname.lastname@example.org. The email looks like it's sent from @gmail.com, but it's actually sent from rezora's server. Gmail’s newly strict DMARC policy doesn’t love this. Their policy tells your contacts' servers to reject anything that looks like it comes from gmail.com, but it's actually coming from rezora.
What is DMARC?
DMARC stands for Domain-based Message Authentication, Reporting, and Conformance, and takes effect if an email fails certain types of authentication.
DMARC policies are actually very helpful, because they can prevent the delivery of fraudulent emails. However, very strict DMARC policies can sometimes cause your legitimate marketing emails to be seen as fraudulent and rejected from your contacts' servers.
For best results, we recommend you switch to a domain you own or your company email address domain.
Thanks in advance for your patience and cooperation on this effort!
The rezora Team