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Holiday Support Hours 2018

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U.S. Christmas and New Year’s Holiday – Template Orders and Customer Support:

 

Support Hours:

 

December 24th

E-mail support 8-12PM MST

 

December 25th

No Chat/E-mail Support

 

December 26th

E-mail Support 7-5PM MST

 

December 27th

E-mail Support 7-5PM MST

 

December 28th

E-mail Support 7-5PM MST

 

December 31st

E-mail support 8-12PM MST

 

January 1st

No Chat/E-mail Support

 

January 2nd

Return to normal support hours - Live Chat/E-mail Support 7-5PM MST

 

 

 

Template Orders:

 

December 15th – 21st: Need that template in time for Christmas? You must order standard templates by Dec 15th, Next-day orders by Dec 18th and same-day orders by Dec 19th. Any templates ordered after that will be delivered after Christmas.

 

December 20th – 26th: Any templates ordered between December 20th – December 26th will be processed on the 27th, with normal turnaround time.

 

December 26th – 28th: Need that template in time for New Years? You must order standard templates by Dec 26th, Next-day orders by Dec 27th and same-day orders by Dec 28th. Any templates ordered after that will be delivered after New Years Day.

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