To ensure the best level of deliverability while using rezora, we strongly recommend making sure your SPF record is configured in a way to allow rezora's sending servers to send on behalf of you and your agents. Without this setting in place, receiving email servers may be less trustful of the emails you are sending, potentially causing degraded deliverability.
This is done by adding include:sendgrid.net before the final all mechanism in your SPF record.
For example, if your existing SPF record is:
- v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com ~all
the new record might look like:
- v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com include:sendgrid.net ~all