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Update your SPF record:
Your domain's SPF record needs to be updated to provide "permission" to rezora to send emails on behalf of your domain. The rezora application uses Sendgrid as our third party sending partner, and so your SPF record needs to have the following mechanism added: include:sendgrid.net
For Example:
- If your SPF record is currently:
- v=spf1 a mx include:spf.protection.outlook.com ~all
- It should be updated to have "include:sendgrid.net" before the final "all" parameter at the end, like this:
- v=spf1 a mx include:spf.protection.outlook.com include:sendgrid.net ~all
Confirm that your SPF record is setup correctly:
Once this change is made, you should use an online tool to confirm that it's correctly authenticating emails from rezora. We recommend these free options:
- MXToolbox SPF Checker
- Enter your domain, then enter this example rezora sending IP address: 198.21.1.250
- Click "SPF Record Lookup". Confirm that all "tests" show a checkmark for "passed".
- EasyDMARC SPF Checker
- This tool can be helpful for troubleshooting general SPF record issues.
- Enter your domain and click "Check SPF". If your SPF record is configured correctly, it will show an "SPF Status" of "Valid".
Once you confirm that your SPF record is setup correctly, you can proceed to setting up DKIM.