Sometimes emails get deferred or end up in the Spam folder even though they are legitimate. Getting your address added to the Safe Sender List is a great way to decrease the odds of this happening. This is accomplished a bit differently among different email providers, for which we provide some tips below.
That said, in most cases, it is a simple two-step process of moving the email out of the junk/spam folder, and adding your email address to their address book.
Apple Mail (desktop)
If your message ends up in the junk folder, two things should be done:
- Move the message to the inbox. The email client will remember this and will be less likely to direct the message to junk moving forward.
- Add the sent from address to the address book. Right click the sender’s email address and click ‘Add to Contacts’.
Apple mobile devices
- Move the message to the inbox. The email client will remember this and will be less likely to direct the message to junk moving forward.
- Add the sent from address to the address book. Tap the sender’s email address, then tap ‘Create New Contact’.
AOL
- Mark the email as ‘Not Spam’.
- Add the sent from address to the address book by clicking ‘Contacts’ >> ‘New Contact’. Add the email address and click ‘Add Contact’ to finalize.
Gmail
- Mark the email as ‘Not Spam’ by opening the message, then clicking ‘Not Spam’.
- Add the sent from address to the address book by opening the contact list, then selecting New Contact.
Outlook
- Mark the email as ‘Not Junk’.
- Add the sent from address to the address book by opening the message, right click the sender’s name >> Add to contacts.
Yahoo Mail
- Mark the email as ‘Not Spam’.
- Add the sent from email address to the address book by opening the email and next to the From email address click ‘Add to contacts’.